The Friedman Group

A destined-to-fail retailer once asked, “What if I train my staff and they leave?” What a terrible question. The real question is, “What if you don’t train them and they stay?”

For more than 30 years, we’ve been solving this issue by helping countless numbers of retailers implement processes for goal setting, metrics analysis, coaching, hiring, training, progressive discipline and everything in between. We’ve transformed company cultures so results are sustainable. In other words, we work.